FAQ

Sourcing and Authenticity :

We collaborate closely with an extensive network of global sellers. Our sourcing involves gathering items both locally and during our international travels. Big Apple Treasure exclusively deals in authentic designer and luxury goods, encompassing items in pristine condition as well as pre-loved pieces. We take pride in offering you products that not only boast unbeatable affordability but also guarantee authenticity. At Big Apple Treasure, we understand the importance of genuine and budget-friendly choices. Rest assured, our commitment to providing you with the best value extends to ensuring the authenticity of every product we offer. You can shop with confidence, knowing that our dedication to quality and affordability goes hand in hand. Explore our selection and experience the perfect combination of savings and authenticity. Thank you for choosing Big Apple Treasure, where genuine affordability meets unmatched quality. Happy shopping!

Please note, we're an exclusive online treasure trove, while we're dreaming of a future physical store, for now, we are a virtual haven for vintage enthusiasts. Shop with us anytime, anywhere.

Please note that all our items are sold as final sale.

How to purchase: 

Discover exclusive items on our Instagram page, @bigappletreasure, available for purchase on a first-come, first-served basis. To secure your favorite finds, head to our website for immediate purchase by following the provided tag. Alternatively, catch a direct link in our stories with a convenient swipe-up option, guiding you straight to the product page. Remember, all showcased items are accessible on our website, ensuring you don't miss out on these unique treasures. Happy shopping! 🛍️ #BigAppleTreasure 

Big Apple Treasure conducts global buying and selling operations. International express shipping, with a transit time of 3-4 business days, is available at a flat rate of $50. Additional duties and import fees are the responsibility of the customer and will be settled upon delivery. For domestic ground shipping, which typically takes 5-7 business days, we offer $12 economy shipping and a flat rate of $20 express shipping. Please be aware that these transit times are approximate and may vary based on your shipping destination.

Return:
All purchases are considered final. Prior to making a purchase, we kindly urge you to carefully review the product description, examine images, verify measurements, and assess the item's condition. Should you require additional information before purchasing, please don't hesitate to contact us. Regrettably, we cannot make any exceptions to this policy.
Sell to Us:

We're excited to explore your treasures and determine their suitability for our collection. Please contact hello@bigappletreasure.com, and our buying team will promptly review your submission and respond to you. 

Lost/Damaged package

Big Apple Treasure ships all packages with a required signature unless otherwise specified. Should you request to waive the signature requirement for delivery, you assume full responsibility for any missing packages. Our packages are insured by Big Apple Treasure for up to $100. Additionally, we offer third-party insurance through Insure Shield, which you can purchase for extra coverage during checkout. Please note that BAT cannot be held responsible for any damaged or missing packages. We will solely facilitate an insurance claim or refund up to $100 if third-party shipping insurance is not obtained at the time of purchase. In the event of any subsequent shipping claims, the buyer will be responsible for filing claims with the shipping carrier or insurance company.